The team actively monitors student participation and steps in when engagement drops. Whether a student has stepped out of a session or is struggling to stay focused, the Engagement Team gently guides them back into learning spaces with empathy and encouragement.
Recognising that emotional wellbeing is key to academic success, the team offers one-on-one chats for students who may be feeling overwhelmed, anxious, or disengaged. These conversations are confidential, compassionate, and aimed at helping students feel safe and supported, with the goal to reintegrate them back into their session.
By building trust with students and collaborating closely with staff, the engagement team help create a culture where every learner feels valued and empowered to succeed.
